About North East HR
North East HR is a consultancy born from a passion for supporting businesses to create thriving people focused workplaces that drive commercial success. With almost 30 years of experience across diverse sectors, we’ve seen first-hand how the right people and culture support can transform organisations, drive colleague engagement and financial benefits. That’s why we are here, to offer specialised HR solutions that will enable your business to reach its full potential.
Strategy
Our primary focus is to support organisations maximise the performance and potential of their people and deliver commercial success. Our services range from managing complex HR projects, through to providing flexible, on-demand HR and Leadership development as well as employment advice. What’s important is that our services are tailored to meet your needs. So, whether you’re a small business looking for guidance or a medium to large business requiring strategic HR support, we’re here to help – no corporate jargon, just practical, down to earth professional advice that works.
Experience
The business was founded by Lindsay Muers, a fellow member of the professional body, CIPD (Chartered Institute for Personnel and Development) she has almost 30 years of HR and leadership experience and a proven track record of advising C-Suite and business leaders. Lindsay has delivered operational and transformational projects and everything in between, across a diverse range of sectors. North East HR works across the UK with other like minded HR professional associates to bolster our resource so that the capability of your people improves. We comfortable and able to work with everyone depending on their diverse needs.
Why Choose Us?
Most business owners know that navigating HR can sometimes feel like walking through a maze and that’s where we come in. Partnering with an HR consultant from North East HR means having access to expert advice on an interim, short term or ad-hoc basis. Think of us as an extension of your team, we will blend into your culture and offer bespoke solutions for your business that help you to achieve your overall business strategy through your people.
What Makes Us Different?
There are plenty of HR consultancies out there, so what makes us stand out?
It’s simple—our focus on building authentic, long-term relationships with our clients.
We don’t just deliver HR solutions; we become a trusted partner in your business journey. Our approach is rooted in understanding your organisations unique challenges and opportunities.
With us, there’s no one-size-fits-all solution. Instead, we take the time to tailor our services to fit your business culture and objectives, ensuring that the support you receive is not only practical but also aligns perfectly with your vision.
Another key difference?
Our flexibility – we’re not tied down by rigid processes or corporate red tape, which means we can adapt quickly to your changing needs, whether it’s a new project or an unexpected HR issue. Most importantly, we speak your language—no legalese or HR jargon. We provide straightforward, actionable advice that’s easy to understand.
Meet our Team
ADDING COMMERCIAL VALUE WITH PEOPLE AT THE HEART
Our Core Values
01.
Integrity
We are honest, trusted and credible in our approach. We do what we say we will and we won’t compromise on quality.
02.
Professional
We’re skilled in our field, down to earth in our approach and take accountability for delivery – enabling us to build effective, long lasting relationships.
03.
Authenticity
We are true to our values and brand – what you see is what you get!
04.
Commerciality
It’s business at the end of the day, we focus on business success being pragmatic, results orientated and flexible in our approach.
05.
Impact
We are passionate and dedicated to making a difference by delivering sustainable solutions with measurable outcomes.
06.
Fun
Whilst people and culture policies and procedures are important and legislation can feel like a serious business, we bring both pragmatism and fun to drive engagement and buy in to our solutions.
Don’t just take our word for it….
Northeast HR has been an invaluable resource for us, providing expert HR support on an ad hoc basis as our business isn’t large enough to justify an internal HR department. We rely on their services for all our people-related queries, and they consistently deliver the professional guidance we need.
Recently, we partnered with Lindsay to develop a comprehensive colleague handbook, update our employment contracts, and establish a suite of people policies. Lindsay’s flexibility and collaborative approach made the entire process seamless, and the end result was not only high quality but also cost-effective.
Lindsay’s professionalism, efficiency, and deep understanding of employment law ensure that we remain compliant, while she translates complex legal requirements into clear, actionable insights. We genuinely value the partnership and would highly recommend Northeast HR’s ad hoc services to any business in need of expert HR support.
I have been fortunate enough to be mentored by the wonderful, Lindsay Muers on some key HR themes, namely performance management and absence management. Lindsay really took the time and space to get to know me and where my areas for improvement were so we could develop some goals for our mentoring relationship, she then structured a plan for me on how we could work together to achieve those goals. Her breadth of knowledge shone through as she immediately was able to coach me through some difficult situations I was encountering and she made me feel better about handling these situations. She is kind, warm, wise and professional and incredibly enthusiastic about the HR profession and she didn’t hesitate to help me when I approached her about mentoring. Lindsay has had such a varied and amazing career which I find so inspiring and she shared the things that contributed to her success which helped me to develop professionally and personally. She is so encouraging and supportive of me growing in my career and gave me some meaningful advice for how to progress and establish healthy boundaries in my job role. Working through my development areas during mentoring sessions with Lindsay has increased my confidence and resilience and I know that I can still go to her if I need support.
She is genuinely such an authentic and brilliant person to work with. Thank you for all your help Lindsay, it is so appreciated. You are one in a million!
Lindsay was recommended to us by another HR professional in early 2024.
As a growing business we knew it was time to bring HR in house and we initially asked Lindsay to support us to find this person, which she did through her extensive HR network.
Lindsay made the entire recruitment process seamless for us, she was professional but down to earth and really efficient in her work.
She quickly gathered a great understanding of our business and our requirements, which enabled her to present a selection of candidates to us for interview and we made a perfect appointment. Lindsay has continued to support and mentor our HR Manager on an informal basis sharing her expertise and I know she is supporting them to grow, develop and exceed in their new role, which is over and above what we commissioned.
I know Lindsay offers a range of HR consultancy services with recruitment being just one of them and from my experience I would have no hesitation in recommending her for any interim role or HR project.
We look forward to working with Lindsay again as we continue to grow.
Bernicia is a future focused, dynamic, inclusive business that values it’s colleagues and their development. Lindsay’s work particularly focused on workforce planning and talent mapping, including designing, developing and delivering a bespoke leadership programme to support ascension through the business, and generate equality of opportunity. Her extensive knowledge and experience, coupled with her engaging determination, generated real business benefits and positive feedback from all participants.
Lindsay has been a huge support to the People Spark Solutions team over the past six months, especially in delivering MBTI 1:1 sessions with complex teams. She consistently brings enthusiasm, positivity, and a natural ability to connect with individuals, making even the most challenging discussions feel engaging and productive. Her reliability and proactive approach ensure that everything runs smoothly, and we know we can always count on her. Working with Lindsay has been a pleasure, and we’re excited to continue benefiting from her expertise in the future!
I have worked with Lindsay from North East HR over the last 10 months in her capacity as an external HR consultant on a people change programme. Lindsay quickly established herself as the key HR expert on this work – her knowledge and ability to solve problems meant we were able to deliver the work on time and with minimal disruption. I particularly valued Lindsay’s pragmatic approach and ability to lead through complex people issues, minimise risk and consider colleague engagement in all she does.
Lindsay has excellent stakeholder management sills – both at executive and team level. She was able to influence and bring technical HR expertise into the work in a constructive and helpful way. Very quickly she established herself as a critical member of the team whom others sought out for advice and opinions.
Lindsay is a very strong and capable HR professional – I would recommend her and hope to have the opportunity to work with her in the future.
© 2024 North East HR. Registered in England and Wales. Company No. 15502402.